Privacy Policy

Privacy Policy

The Wildsome is a small company run by Joey Jones and Emily Ackner. We really appreciate you taking the time to check us out. We would like you to know that we are committed to maintaining your trust and confidence in the way we work. The Wildsome is dedicated to working in accordance with the General Data Protection Regulation and the Data Protection Act 2018. We do not sell, rent or lease our customer information to third parties. In this privacy policy we set out what information we collect and why, as well as how we keep this information safe.

Google Analytics

When someone visits https://thewildsome.com we use a third party service, Google Analytics, to collect details of visitor behaviour and patterns. We do this to find out things such as which are the most visited areas of our site. This information is processed in a way that does not identify anyone. Google Analytics uses cookies to track website usage. For more information about these cookies please visit the Google Analytics Information webpage.

Mailing list

When someone signs up to receive our newsletter we collect their personal information. We collect names, email addresses and interests relating to the activities that we provide. We use the newsletter to update people about upcoming courses and special offers. We never rent or trade email lists with other organisations and businesses. We use a third party provider, Mailchimp, to deliver our newsletter. We use the industry standard analytics on Mailchimp to gather statistics about email opening and clicks, in order to monitor and improve my newsletter. For more information please see Mailchimp’s privacy policy. We also collect the names and contact details of people who take part in or enquire about courses. We use this information to contact people if there is a course that we think might be of interest. You can unsubscribe to the newsletter or email list at any time by clicking the unsubscribe link at the bottom of any email or by emailing us at hello@thewildsome.com.

Booking information

The personal information requested by The Wildsome at the time of booking plus any subsequent information is required to assist The Wildsome to deliver the course in keeping you safe and making sure you have fun, and in maintaining the company’s high standards of delivery.

Content creation

We may use photography and video content taken during our courses or activities on our social media sites and in other publicity material. If customers do not wish to be photographed please raise this with The Wildsome at the time.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Access to your personal information

You are entitled to view, amend or delete the personal information that we hold. Please email your request to hello@thewildsome.com

Changes to this privacy notice

From time to time we may update this privacy policy. We reserve the right to do this without giving notice. If you would like to read our privacy policy again in the future please check out our website as it will contain the most up to date version.

Visitor comments may be checked through an automated spam detection service.

Contact

All comments, queries and requests relating to the use of your information are welcomed. If you have any complaints about how your data is used by The Wildsome, please contact us and we will respond within 28 days. If you feel your complaint has not been addressed in a satisfactory matter, you may contact the Information Commissioner’s Office who regulate data use and protection in the UK.